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have had problems opening all attachments recently,but managed to some how get around it, but this one has been nightmare ,ill do as yoou say and get intouch with sender,cheers,, whenever i open an attachment ,never just opens or saves always a problem ,errors,unable to open, contaminated email ?,or opens in wordpad as a mass of jumbled letters, only in pdf can i open them is there anything i can do ,reset or download to open all my attachments no matter what format,its sent in