email attachment

[jasmin26]

some one has sent me a letter as an attachment and i am not able to open it. it keeps asking me for the 25 digit code off the original packaging my microsoft word disc came in but i dont have it. any idead how to open it please ?

[squarebear]

Is it an email from someone you know.

[jasmin26]

yes it is. thanks

[LCDMAN]

Is it a .doc file (Word Document) or something else?.

Sound like you never completed installing Word succesfully. Do you actually use Word on your computer?When you try to open this file it is automatically starting Word - or trying to. Without the code then you won't start Word and open the document, I'm afraid.

If it isn't a .doc file then it could well open using a different application. Try to right click the attachment and save it to your machine then try to open it in something basic like Notepad or other editing package. (right click the file and "open with....")

[ACtheTROLL]

sunds more like it's a 90 day demo copy you never bought

you might as well uninstall it - it's only taking up (considerable) space

this will do the trick
http://www.microsoft.com/downloads/details.asp x?********=3657CE88-7CFA-457A-9AEC-F4F827F20CA C&displaylang=en

[big19540]

Agree with ACtheTROLL probably trial version. Get rid of it and download "Openoffice", it's better (doesn't line Mr Gates' pocket cos it's free!

[jasmin26]

ok thats great thanks for all your help.