ChatterBank1 min ago
Phone bill
9 Answers
Our latest phone bill seemed much higher than usual.When I spoke to a person at our phone company she said that we did not actually make many phone calls but had a lot of 08.. numbers.She said that there is a web site that can stop you receiving these numbers.Does anybody know about this web site and how you go about it ?
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No best answer has yet been selected by hardy49. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Those 08 numbers drive me mad, with the exception of 0800 which is free.
I could see the sense of having an 0845 number years ago when it cost a lot more to call somebody 50 miles away than next door, but that hasn't been the case for a long time. It costs no more to call from Lands End to John O'Groats than to call your local butcher.
But it costs me a fortune to call these non-geographical numbers - not the cost of a local call at all, as I don't have a land line. I refuse to call them.
I could see the sense of having an 0845 number years ago when it cost a lot more to call somebody 50 miles away than next door, but that hasn't been the case for a long time. It costs no more to call from Lands End to John O'Groats than to call your local butcher.
But it costs me a fortune to call these non-geographical numbers - not the cost of a local call at all, as I don't have a land line. I refuse to call them.
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Just to add to the complaints about 084 and 087 numbers: Our local council has switched to this sort of numbers so if I have to contact them about some entirely legitimate issue - say if our bins have not been emptied, or whatever - we must pay through the nose. It is the same with the police: I recently wanted to tell them of something that may have been criminal activity and called their old number. When I got a recorded message telling me to dial a non-geographical number I decided not to. Any landline call during the week costs us only a 5p connection charge regardless of duration of the call - entirely free on weekends. Increasingly, one is given a mobile number to call which, on the grounds of cost, I simply never call unless it is extremely important to make the contact and utterly unavoidable to use that means.
Yes, Karl, I sympathise.
I email or write to the company telling them why I have taken my business elsewhere or simply to complain about the use of non-geographical numbers in the hope something will be done.
Virgin have given me an email address for me to contact and then I am called back, so far within an hour or two, which is excellent service.
I email or write to the company telling them why I have taken my business elsewhere or simply to complain about the use of non-geographical numbers in the hope something will be done.
Virgin have given me an email address for me to contact and then I am called back, so far within an hour or two, which is excellent service.