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Wireless connection

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djprescott | 15:55 Mon 24th Nov 2008 | Internet
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I have a new (2 months old) Dell laptop which I have been connecting to BT Home hub with no problem. I gave it to my daughter to use at her flat and she cannot get it to connect to her BT Home hub. Does anything need to be changed on the computer or should it pick up a connection anyhow?
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Avatar Image Ethel
It's probably her security settings on her hub that is blocking it.

Does she get a message asking for the code or passkey?
16:06 Mon 24th Nov 2008
Avatar Image djprescott
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Not sure, I am going to speak to her tonight about it. How do you change the security settings if we need to?
Thanks for your help.
Dave.
19:08 Mon 24th Nov 2008
Avatar Image Ethel
This is an excellent guide - especially 'configuring the hub'

http://www.frequencycast.co.uk/homehubfaq.html
19:11 Mon 24th Nov 2008
Avatar Image djprescott
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Thanks Ethel, that looks really useful.

Cheers.
19:22 Mon 24th Nov 2008
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All sorted now - re-entered wireless key working perfectly now.
Thanks very much for your help.
22:12 Mon 24th Nov 2008

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