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Thank you dzug. I today received a letter from them which in effect puts things right but only after sending them a recorded delivery letter with a copy to my bank. I still think that Continuous Authority is a bit like being mugged legally and should be stopped altogether. When I telephoned the organisation about it, the call centre operator obviously did'nt understand the term so he just cut me off, a surprising reaction from such a well known organisation. Ah well, all seems okay now. Thanks again for your reply.