Bill for XL flight

[Malagabob333]

I have just received a bill for "repatriation flights".I booked flight only via XLs web site,but all my monies,phone calls were to Freedom Flights,(part of the XL group).I still have a initial invoice for my deposit,and in small print it states."Your contract is with freedom flights" who are ATOL bonded.Am I liable to pay because I booked via XLs web page.

[Peeler]

Have you contacted ATOL? What do they say?

[buildersmate]

. and of course if you paid for the origianl flights by CC and they were over �100 you should be able to get the cost back from the CC company.

[jg96]

I don't really understand this I booked with Freedom flights was in Majorca when XL went bust our repatriation flight was on a Monarch aircraft who were contracted by the CAA to provide the service. I did not have to pay anything .As I remember it there was something about if you had booked direct with XLyou were not ATOL protected but booked with Freedom Flights as you say part of XL you were

[jg96]

Just looked at the website xl administration.com/uk tells you everything you should need to know there

[Malagabob333]

Thanks for replies.Have managed to speak to someone at contact number given,after many attempts.Have been told many other people are under impression they are in contract with Freedom Flights and are not liable for payment, and the matter is under review.A weight lifted owing to Xmas and being out of work for the last 2 months.