Road rules6 mins ago
fraudulent transactions
so even though they cant tell me, they can trace who it was themselves right. even if the fraud was done abroad in another country? why wont they tell us? how do they actually trace these frauds themselves? maybe i could figure out who did it to me myself. just want to know if it was someone who i know or someone who got ahold of my details. so ideally id like to know how the banks trace the fraudsters.thank you.if you can help id appreciate it. thanks again.
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No best answer has yet been selected by worrywort. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.The bank reimbursed me for a substantial loss that happened after I made an online purchase. My details were cloned, and money went from my account on 4 consecutive occasions. I never noticed until my statement arrived. I can't tell you how a private trace was done, but because of it, the bank put the money back, and I immediately was issued with a new card and number.
worrrywort - stop worrying about it. It is almost always somebody you don't know who obtained the details either with a swipe mahcine when you were paying for goods, or when you used your card to buy goods or services remotely, unless you leave your card lying around the house for anyone to see.
'They' won't tell you who it was unless it was somebody you know and the fraud occurred because you negligently allowed somebody else to access your card. This is because it is absolutely nothing to do with you - the bank is the victim.
Not all fraudsters are traced.
'They' won't tell you who it was unless it was somebody you know and the fraud occurred because you negligently allowed somebody else to access your card. This is because it is absolutely nothing to do with you - the bank is the victim.
Not all fraudsters are traced.
Thank you for yr answers, another question comes to mind though, iff the people whom swipe our cards without us knowing arent caught, who re-imburses the bank? and why should the bank believe its a genuine fraud if they dont know who did it or how? thanks for yr answers anyway, they made alot of sense. thank you.
unfortunately in these situations I've found the credit card companies give the impression they don't care about tracing the fraudster- it's easier just to pay up than investigate. When I was fleeced I thought I'd worked out what had happened and asked the credit card company whether the fraudster had quoted the card security code and had purchased via a particular cashback site. They said that on grounds of Data Potection they couldn't tell me (even though it was my card!) and didn't seem interested in following up my info. Yes I got the money back but I felt unhappy that the credit card company seemed so relaxed about it.