car accident

[hugoboss]

a neighbour slid on the ice outside my house, and ploughed his car into my car. damage to wheel arch etc. he has admitted liability, I have given him my details, but we have not heard anything from his insurance company yet. Are they obliged to contact us? Anyone got a similar experience? If so, how long does it tend to take to get sorted? Do i need to get my insurance company involved? Plus, I have another dent in the back, caused by something different. Do you think i could blag it and claim it was also caused by this neighbour?

Thanks in advance

[knowall]

Yes - you must definitely let your insurance company know immediately. They will chase your neighbours company...good luck. Oh - and as for the bump on the back - well - you could try!

[hattster]

Knowall is spot on, you must inform your own insurance company. I was involved in something similar, my car was repaired via my insurance but was then subsequently claimed back from the third party insurance. This didn't affect my no claims in anyway the only thing i had to pay was the �50 excess (this is also returned to you).

[erimus1]

From my experience, when the accident is not your fault and the other party has admited liability, you have the option of dealing with it directly, or through one of these contingency practitioners (No Win NO Fee) which means you have no requirement to contact your insurance. However, you will note from the small print of your insurance contract, you are required to give them notice of any accident.

In addition, you will find that they will be able to argue your case for you far quicker. Thiis happened to me and my insurance waived my excess ree and got the car fixed and claimed the money back (Did not effect my no claims bonus at all)
Good luck.