bs en iso 9002:2000

[fairkatrina]

hi, does anyone know what BS EN ISO 9002:2000 actually is, or where I can find out? I've looked on the British Standards website and they want me to pay! thanks.

[CheekyChops]

Quality Management System (QMS)

ISO 9001:2000 - Requirements for design, development, production, installation and servicing

This is the requirement standard used to assess the ability to meet customer and applicable regulatory requirements and thereby address customer satisfaction requirements.

ISO 9001:2000 is now the only standard in the ISO 9000 family against which third-party certification can be carried out.

[buildersmate]

The standard that you quote does not exist - a previous version of issue of ISO9002 was replaced by ISO9001:2000 - which is what Chuck is saying.

Here's as much as you can probably get for free on the web to explain it. There's loads of consultants trying to flog support to help you get it but it perfectly feasible to DIY if you buy materials from BS.
http://www.british-accreditation.co.uk/ISO-900 0-certification-services.htm

[Whickerman]

ISO 9002 is obsolete since 2000. Actually, ISO 9001:2000 is now also obsolete. You need a copy of ISO 9001:2008, published last november.

Just fyi

BS = British Standard. In the case of ISO standards the text is the exact same as any other version printed in any country, but with British Standard printed in the title.

EN = European standard - ditto to above but European

For guidance on ISO 9001 you can look here:
http://en.wikipedia.org/wiki/ISO_9001

http://www.iso.org/iso/home.htm

this one is quite good, breaks the standard into the sections:
http://www.praxiom.com/iso-9001.htm

Note that the first thing you need to do to understand the standard is have a copy - the text can be specific - so there's nothing for it but to buy a copy. You might be able to get it cheaper than the BSI on sites from other accrediting bodies - Lloyd's, TUV, NSAI, DNV etc