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Recorded delivery ?
10 Answers
I sent an ebay parcel by recorded delivery. They say they haven't received it. I have the receipt as proof but what do I do now ??
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For more on marking an answer as the "Best Answer", please visit our FAQ.Go to royalmail.com and enter your Recorded Delivery number in their tracking system. You will receive a status update. If the parcel is lost, then get a claim form from the Post Office and you'll be refunded. That refund will include the cost of the item and the postage paid.
You can also send the receipt to the ebay buyer. I've done that before, and they have claimed.
You can also send the receipt to the ebay buyer. I've done that before, and they have claimed.
Use the following link and put in your 13 digit reference number, it will tell you if it has been delivered.
http://www.royalmail.com/portal/rm/personal?pa geId=tab_track_rm&catId=500185&mediaId=8390076 1
http://www.royalmail.com/portal/rm/personal?pa geId=tab_track_rm&catId=500185&mediaId=8390076 1
And good info here:
http://www.royalmail.com/portal/rm/content2?ca tId=14000176&mediaId=3100011
You won't get compensated for full value unless it is worth less than �36 - the maximum is �36 unless you took out insurance. You don't get the cost of postage back.
http://www.royalmail.com/portal/rm/content2?ca tId=14000176&mediaId=3100011
You won't get compensated for full value unless it is worth less than �36 - the maximum is �36 unless you took out insurance. You don't get the cost of postage back.
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If they are denying receipt, and R.M say it has been, you just need to check that RM delivered it to the correct place, so ask in what name it was signed for. It has been known for them to ask a neighbour to sign if you were out, in which case you need to ask the neighbour. It has also been known for them to just deliver to the wrong address. Again, checking the name signed should determine this.
If the name matches, then they are obviously trying to pull a fast one, so just restate royal mail has the signature, and therefore it has been proven to e delivered. If they take it up with ebay, then you will need to provide ebay with the tracking detais and proof from RM of signature, and you should be fine.
If the name matches, then they are obviously trying to pull a fast one, so just restate royal mail has the signature, and therefore it has been proven to e delivered. If they take it up with ebay, then you will need to provide ebay with the tracking detais and proof from RM of signature, and you should be fine.