outlook express problem

[suki30]

Every time i try and access outlook express i put in my password click ok then the grey box goes blank and i cant get it to go off. Whats causing this? its driving me potty i have to shut down to get it off . Cant get to see my e-mails HELP!

[flaming]

Whatever anti anything you have installed it is probably blocking Outlook Express.  Apparently most of the world's spam and nasties arrive through OE.  I speak as a complete novice, blundering about the keys and mouse clicks, as I only got my home PC in February.  I had terrible times at first sending and receiving any e mails at all.  I have both hotmail and yahoo e mail addresses. I sorted out various problems about sending/receiving e mails with McAvee Support but it still comes down to no Outlook Express ones. Say I am reading a bulletin sent to me and I want to reply to a pop-up shown on it.  I click and the grey window appears  after the Outlook Express logo window. I soon found out it was a waste of time typing an e mail in  that direct way because when it came to clicking SEND,  I found it blocked.  If I pay �20 a year to upgrade my e mail (I can be an  @co.uk) OE could be accessed/sent.  Same with yahoo.  I might do that in the future - just another thing to do!  Meanwhile I am soldiering on with the e mails I can do, free.  Also nothing will happen when I use the OE window direct.  Luckily I can ignore it at present and use my others.  I have got support from a variety of HELP sources but I suppose it depends on what make of P you have..  My HP support is good and I can phone at a price rather than try and read all the eye-glazing stuff on the side windows from MSN  or McAvee.  It is frustrating isn't it?  Perhaps a very knowledgeable computer buff will come to your aid.  I can only sympathise really.