Signing In

[carlton23]

Every time I try to sign in to IE (Virgin Media) I have to insert my password, although I didn`t used to have to. How can this problem be rectified please? I also have to do this each time after I switch off my PC to enable any updates. Also when I submit this post I look to see if any relevant answers to my query are available but always get the `No Relevant Questions Found` and I know someone must have asked the same question before me. Help please!!!!

[trish432]

Do you mean you have to insert your password to get into windows every time you start the computer up.
If this is the case, just go into control panel - user accounts and remove password.

[vascop]

Yeah, it's not clear what you are saying. What has virgin media got to do with it?
Please explain more clearly.

[carlton23]

Hi trish,. I have tried your suggestion and opened user accounts but their is no `Remove Password` mentioned.

[carlton23]

vascop,. I thought it might help, you knowing what ISP I was using, but apparently not, sorry.

[trish432]

When you go into user accounts, if you have a password, it should give you the option to either change password or remove password.
If you haven`t got a password it gives the option to create a password.
What options is it actually giving you?
Are you on windows vista or xp?
You still haven`t said what is actually happening.
Does your user name appear on the screen "when you switch on" asking for your password?

[carlton23]

Hi trish, It`s a bit late at the moment to sort out, I`ll get back to you to-morrow, `g`night`,....yawn.

[carlton23]

Hi trish, I`m back, hopefully refreshed. I am on xp and when I switch on I have a window where I have to give my e-mail address, and each time I am asked to give my password,which I do, but it then says that the password I have given is not recognised....so, I type it in again and it then opens up my e-mail window. I have gone into `user accounts` but cannot find `remove password` or anything appertaining to this. Hopefully this clears up what I am trying to get over to you . Many thanks for your co-operation in this matter.

[trish432]

Just seen your post, it sounds as if it`s not windows asking for password.
If you are getting into your emails, you obviously don`t have a password set up for getting into windows. This is why you don`t get option to remove password in user accounts.
I have a virgin email account, I don`t like it and very rarely use it. I use yahoo mail.
What I don`t understand is, Are you being asked for this password even if you`re not trying to get your emails?
What do you have as your home page (what page do you get to when you click internet explorer)
PS. You don`t need to go back pages to view questions you`ve asked or answered, just click on "my profile" under your user name and find the relevant question or answer from there.