News1 min ago
norwich union
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Has anone else had problems with Norwich Union and their reluctance to pay out on a life insurance policy
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No best answer has yet been selected by sallyricky. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.The FOS is not the answer to everything - I would excercise their complaint's procedure in the first instance - get them to explain in writing the reasons why they are not paying out.
If you feel you have grounds to dispute this then escalate accordingly. Obviously if you get no where then yes, go to the FOS, but they may refer you back to the insurance company if you have not recieved their final response.
If you feel you have grounds to dispute this then escalate accordingly. Obviously if you get no where then yes, go to the FOS, but they may refer you back to the insurance company if you have not recieved their final response.