social services missing report

[sidewinder86]

Hi,
A few months ago social services had to do a report on my family. After hearing nothing more I rang them up today to be told that a copy of the report had been sent out to us some weeks ago, recorded delivery. (the reason it was recorded delivery is due to the fact that our post has regularly gone missing and I asked them to send it RD because of this, which they agreed to do). We have not recieved it. I then asked them to follow it up with the post office and find out where it had gone to only to be told that they cant find the reciept.
As the report contains personel and sensitive information what can I do about it?
Is it possible that someone else (a neighbour)could have signed for it? Can someone else, not of the address on the envelope, sign for a recorded delivery letter? Also if social services are claiming that they can,t find the reciept how can I find out where it has gone to?
Many thanks for any helpful replies.

[Hazel104]

It could be that the postman forgot to leave a card saying they tried to deliver.

Go to your local sorting office with some id e.g. a driving licence and a copy of a council tax bill, if its there problem solved. If it has been there a while though (I can not remember exactly how long) I think they then return to sender.

[bednobs]

if it's a signed for delivery, they keep it at the sorting office for a week before sending it back to sender

[guysach]

hazel 104 .. is right this happened to me i was wating for a parcel and the post man never put a card though the letter box so i would pop down

[pink-kittens]

Recorded delivery letters are stored for 3 weeks then returned to sender.
Social services should still be able to saend you out a copy so ask them

[bednobs]

it is a week for signed for recorded delivery (i have a slip here in front of me) and 3 weeks for other stuff (ie things that are too big to go through your letter box)

[sidewinder86]

Thanks all. Was a bit worried that a neighbour might have signed for it if they saw the postie whilst I was out.