Quizzes & Puzzles2 mins ago
mobile phone
Hi,I recently got a call from a telecom communications company asking me if I wanted to subscibe for a contract mobile phone. I accepted the �30 per/month tariff-for 100 "free" mins and the same for texts (doubled for the first three months).I received the phone 5 days ago and have been using it daily. However anyone I have spoken to has said I got a bad deal,not to mention a pretty average phone (lg c3310). I want to send the phone back and shop around for a better deal-although I don't know very much about phones/tariffs etc..Has anyone ever returned a contract phone after 5 days (even after usage)? Am I within my consumer rights to return the product? Will ant penalty be imposed if I return the phone and cancel the contract?
Answers
No best answer has yet been selected by orangeribbon. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.IndieSinger if you're thinking on the DIstance Selling Regulations, they cover certain goods and services selt without face-to-face contact. There is a seven day cooling off period under those Regs but I'm not sure about a cooing off period for any verbal contract.
goodison1234 I think you're being a wee bit harsh on orangeribbon. We know only what we know and if the deal was descibed in such a way that or thought it was a bargain who can blame him/her. It's a lesson learnt but.
If they try to get out of it, they are breaking the law. It is not something any company can opt out of.
You will in all likelihood have to pay a proportion of the line rental as well as calls you have made.
They are not allowed to charge you a restocking fee or similar.
Hope this helps.