ChatterBank2 mins ago
itunes purchase problems
3 Answers
Can anyone tell me why my itunes account is apparently 'currently not eligible' to purchase gift certificates, when I've purchased them many times before. I HAVE changed my email address but the store recognises me by the current address. Is there something else I should do? I've given up trying to find any help from the site. I been searching for a couple of hours and I'm ready to scream!
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.The store keeps your original email as your account name. This is registered against all your purchases as part of proof that you have paid for them and can use/play your purchases.
If you change your email you need to go into your account on iTunes. Go to Store on the menu and click View my Account.
Click edit my account. Leave the Apple id (your old email) as it is and change the email address section below it. Enter your password and confirm. Click done at the bottom. You should now be able to buy using your new email, but remember your account id will still look like your old email address.
If you change your email you need to go into your account on iTunes. Go to Store on the menu and click View my Account.
Click edit my account. Leave the Apple id (your old email) as it is and change the email address section below it. Enter your password and confirm. Click done at the bottom. You should now be able to buy using your new email, but remember your account id will still look like your old email address.