keep or throw away box?

[filthiestfis]

Does anyone here put away the box of an electrical appliance just in case you have to return it to the store during its guarantee period? I have about 20 boxes folded away at home, for toaster, kettle, water filter container etc...as I'm scared that the shop (usually Argos) will not want to take it back and give me a refund without the box.
Am I right in doing this? Has anyone had a problem replacing their faulty item because it has been returned without the box?

[ELVIS68]

I`ve taken stuff back to Argos and other stores without the box and got a refund, if the product is faulty, what use is the box?

The receipt is more important

[Ice.Maiden]

i don't think the box is important from the buyers point of view, but if the item has to go back to the manufacturers, the boxes sometimes have bar codes or stickers on them, which give information as to which depot they came from, and could possibly help to trace where the problem started.
Also, the boxes can be used to send the faulty item back in. They've been designed to hold whatever perfectly, which saves clumsy wrapping up - and hence further damage.

[tamborine]

If you keep the box it never breaks down - have kept the Henry box & it keeps going.

Out the door tomoro - let you know if Henry sulks!

[filthiestfis]

Ok some good info here. I guess I wont bother with keeping the boxes for items like tesco value kettles and toasters then.

[deggers316]

you only need the box if you find the product unsuitable in the first few days for return they might give you exchange or refund. if it breaks down after a week or so you dont have to have the box for its return

[filthiestfis]

I think that Argos will be happy to take in the product as long as there is a receipt for it...they seem to be easy going on refunds and replacements?

[carlton23]

My missus has put about fifty cartons upstairs in the loft and says, as soon as you get rid of one of them the article will break down.

[Dee Sa]

carlton23
my husband is the same, we have a loft full of boxes too.
it drives me nuts everytime I go up there and he holds the ladder so I cant sneak the boxes past him [ he cant use a ladder anymore due to disability].
Personally I am thinking fire hazard !