Crosswords0 min ago
What do I do?
3 Answers
I think I have now downloaded Adobe (well the icons on the desktop). However, I'm trying to read a PDF file, a pop-up reads "Do you want to open or save this file?"
With the options of Open......Save......Cancel.
If I press Open, a balnk screen appears, as if something is opening, but it then goes back to the pop-up above.
It's like I'm going road in a circle.
How do I view this file?
With the options of Open......Save......Cancel.
If I press Open, a balnk screen appears, as if something is opening, but it then goes back to the pop-up above.
It's like I'm going road in a circle.
How do I view this file?
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.You're right to be concerned. It could be that the link file is not working to automatically point it to Adobe Reader to enable its opening. Providing you're sure the file is safe, save the file to where you can retrieve it.
Then open Adobe Reader and get it to look for the saved file by clicking on File/Open and locate the file.
If that doesn't work, you could right click the file and choose the programme to open it, ensuring that the box is ticked to always use Adobe Reader to open that type of file.
If that doesn't work, it may be advisable to uninstall Adobe Reader and do a complete reinstall. I believe Adobe Reader 9 is the latest version. Let us know how you get on.
Then open Adobe Reader and get it to look for the saved file by clicking on File/Open and locate the file.
If that doesn't work, you could right click the file and choose the programme to open it, ensuring that the box is ticked to always use Adobe Reader to open that type of file.
If that doesn't work, it may be advisable to uninstall Adobe Reader and do a complete reinstall. I believe Adobe Reader 9 is the latest version. Let us know how you get on.
I had problems recently as my new PC came with Acrobat 8 and this has been superceded by version 9. If you have version 8, try upgrading to 9 for free at http://www.adobe.com/products/reader/8to9/
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