Broken Jag - Part 2 of 3

[VeryFedUp]

Now this is the thing. Because I failed to look in the service book at the 10k service I missed the fact that the didn't stamp it (not so unusual I hear you say) as like many I suspect I had always thought the dealer computer system was national but I'll explain in more detail soon. Remembering I'm all over the Country staying in hotels all over the place I could have booked it in anywhere. Of course I can't remember where it was and its not a simple case of one car but I manage dozens of cars for the company and booking one is like booking another to me.


The stamp on the second service (the 24k one) wasn't stamped either but I remembered the dealer the car went to that time so I'm okey there then. As I know that once a service is carried out then the warranty will always start again. I think, and correct me if I'm wrong, but the warranty wouldn't have been available had the car had it blown up in the time up to the service I can confirm. So within the first 24k miles.

Now I'm in the situation that because I cant prove that the service (10k) was done at a particular place they assume it wasn't done (perhaps rightly or not) therefore short of phoning every Jag dealer in areas I've been to in the last year I've no way of finding the details. As the computer system they use is local and they have to know the location of the service to either confirm or refute it. Add this together with the fact that quite a few have now closed which means they (Jaguar) wouldn't have the computer details/records of services etc. I should say I always pay cash for things, never on a credit card, never by cheque, always cash. So no tracing its location there.

Tony - Concluded in Part 3 of 3

[Akakpo]

How was the first service paid for? Cash or Credit card? If by CC, then have a look at your invoice