mobile purchase online

[spincity]

Hi, I'm thinking of purchasing a mobile on contract with 3 network online.. those package come with with cashback. I would like to know, will there be a potential risk of not getting the cashback? Can these website be trusted?

Thank you very much.

[nigidivitch]

The cashback thing is always a complete pain in the arse to actually claim as it entails waiting for a certain period of time which is only vaguely specified by the company.  If you're really on-the-ball, keeping dates and ensuring you know exactly what to do when, then I don't think you'll have too much problem claiming it.  I know I've tried to claim cash back on several occasions, and every time the company has come back to me stating that I've done something wrong...  Even when all I was s'posed to do was send my phone bill after 3 months, which I did, they still managed to come back to me saying that I'd got the claim-time wrong.

Good luck ;o)

[jean88]

nigidivitch : So did u get your cashback at the end? I thought is always too much hassle and is some sales tactic thing.

[nigidivitch]

No, in the end I lost interest - cashback was only �30 and I was wasting more time than made it worth while!  It is annoying because it should be easy - in fact, it should be automatic - if you're buying a phone, on a contract, could they not contact the network provider after 3 months (or whatever) to verify that you are still with them, and then credit you with the beans?

Oh well, maybe I'll succeed next time!!!

[nigidivitch]

Wow - I take it all back - on Saturday, I recieved a letter in the post - my cashback had arrived!!!  It's very odd because when I sent my claim form and copy of bill, they sent it back saying that I'd applied at the wrong time and that I should refer to the documents that came with the phone.  I gave up at that point because I was tired!!  I did nothing else, and they sent the money to me anyway?  Perhaps they've been reading AB?!!!

Hurrah!

[spincity]

then congratulations!!!

I could probably think about those offers now.

I was told it will be better to purchase in the local store rather than online..

some told me that they got their chequeback, some don't ;(