Morning/afternoon..whatever...lol, Do you think it's a pain in the ar$e now just to contact a company?

[Bobbisox]

Had a busy one up till now, y'know one of those phoning/typing letters, ones
Why is everything so difficult now?
What happened to making a call and telling the person on the other end what the "problem" is????
Because of recent events I have had one of those days, now my camera has gone off..humph !!
Ring Sony...OMG, what a pain!
Trouble with Sky ...bigger pain..lol
on one of the 0871 (thieves) numbers, I got....
Press 1 if you are GAY, press 2 if you are STRAIGHT, must have keyed in a dodgy didget..PMSL

Please bring back good old Customer Service....
Bobbi ♥

[AB Editor]

[unrelated]

Hi Bobbi, is it cold up there?

http://newsarse.com/2...ts-into-long-sleeves/

Customer service is a dying thing, although some places pride themselves on it. Richer Sounds and John Lewis are well known for keeping customers simply because the staff are actually nice!

There was a news story about this recently: http://www.independen...hn-lewis-1858855.html

I hope I provide you lot with a decent level of customer service!

All the best,

Spare Ed

[Bobbisox]

hugh, no , on the contrary, I have worked in CS for many years and would never go in with aggression, all that does is set the person on the line's annoyance at being spoken too in such a way, yes the gay/straight press 1and 2 did occur...honestly.

Hi Ed, in a word it's mind numbingly freezing here..sorry..lol
that was three words, hope you are troll watching and Bobbi will be a happy contented little Bobbi Bunny...LOL

Bobbi♥
ps any chance of my title being restored, I hate being a commoner like the others..LOLX

[ChuckFickens]

Don't know if it's still in place, but if you called 001 800 888-3999 the company you get through to has on of those menu systems on their phone, options 1-6 are perfectly normal (press one for a new account etc) but option 7 says "press 7 to hear the sound of a duck"....... genius :)

(it's a USA number BTW so be aware of international charges if anyone tries to call it)

[Bobbisox]

ps ED, loved that, very funny..LOL

[Bobbisox]

Hello Chuck this sarted with Hi, welcome to CHAT ALL DAY...lol

[ChuckFickens]

it's possibly;y changed, it was a year or so ago that I was sent the number and tried it.

the company was getting about half a million calls a day from people that just wanted to hear a duck :)

[craft1948]

When I was in a customer service environment I had this chap on the phone who simply would not accept what I said to him (even though I was quite correct). After several minutes of discussion (him shouting) he asked to speak to my boss.
He then said to her "I bet she doesn't talk to her husband like that"....after being informed that I wasn't married he said "No wonder with an attitude like that!!".............the entire office was rofling.......at me!!

[Bobbisox]

you are sooo right craft, on the other side of the phone ie the person taking the call...OMG the abuse...lol
I actually saw some aggression yesterday, I was visiting where I worked, a large store, the car park has a slight incline to it, this lady came and parked as near the window as was possible..lol any further and she would be in her car in the store !!
when she came out and put her shopping away, the wheels were spinning so there were 4 strapping lads with shovels to help her out, this done, she then turned on the Store Manager..."You the manager???errrm Yes Madam...Why the hell didn't you close this car park then in this snowy conditions...
PMSL...This was after she shopped..