Email sent to HSBC:
Dear Sir/Madam
I have received a page load error when trying to load the following page -
https://www.hsbc.co.u...edit_scoring_cras.pdf
I don't know what upset me more, the fact I'm not eligible to apply for a credit card (which you actually make money from due to interest) or the fact I'm unable to find out why I'm not eligible for a credit card.
I wasn't aware that a 0 credit score was considered as being 'bad' or would mean I was unable to possess a credit card from the HSBC. I have maintained a bank account with the HSBC for many years and have, since March 2009, had a constant flow of money running through my account; yet I have even been declined an overdraft of £50 which, is a small amount.
I have never had any problems with HSBC although I disagree with the documentation requirements for withdrawing funds over the counter; a paying in book just to withdraw 20p is a little bit far fetched if you ask me - bank card and drivers licence is not surfice? - guess not.
I look forward to your response (to all statements above) as I feel somewhat left in the dark.
I will let you know what happens with the HSBC as well, I was worrying that I might of said too much to them - they did try ringing me.