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HI All
Just phoned them, they say i wont lose the programmes on the planner cos its just a matter of un-plugging and re-plugging into another room. Regarding the Pace box, you are right York310, they say it depends on what the engineer picks up. When he phones on sunday morning i will ask him.
Magicmerlin- In my opinion, Pace is the best, we have always had this brand, once when one of our box's died, Sky replaced it with an amstrad............. It was re replaced with a Pace within a fortnight. Never had a minutes problem with either box. This box that has died is about 7 years old(or when sky+ started) so its done great