Toilet cistern

[filibuster]

We recently had a new toilet and cistern fitted. The cistern is the type with a dual flush, two buttons fitted within a circle. The low flush button has begun to drop a bit but it doesn't seem possible to get into the circle to see what the problem is. Can anyone suggest how this might be fixed?

Thanks in advance.

[AlBags]

Usually, the button and ring assy is assembled onto the cistern lid. It is lifted off complete with the rods. You should be able to reset up the assy then. They all seem to do this.

[AlBags]

The button parts snap/clip into place in the ring assy.

[filibuster]

Albags, Thank you so much for your reply. The ring which holds the two buttons seems to be extremely tight and won't turn to allow the lid to be lifted clear. Can you tell me, please, if there is a special tool we would need to use to loosen it?

Sorry to be a nuisance.

[AlBags]

No that's ok.
The ring assy is usually screwed to the cistern lid from underneath the buttons. The buttons have rods/plates dangling underneath tem, and down to each side of the flush device.
You lift, and pull up the complete cistern lid to remove the whole lot. The rods slide out (on re-assy, you just relocate the rods and drop lid down again.
The buttons (like a half-moon and a small oval) are clipped into the surround. Use a small screwdriver to prise up the small one from a rim in the space between the buttons. It should come out with a small rod on it. Other one clips in similar.

[AlBags]

When you remove the buttone, you should see a fastener which attaches the ring/surround assy.
I have found one assy which uses the top lid ring to thread onto a high flush unit. This would need to be unscrewed. Like this one here .
http://www.allproduct...0/nison/product1.html

[AlBags]

This one ... complete with side rods (you see the bits like a ladder) is attached to the cistern lid .. you can take off the whole lot by lifting lid and button assy. Nothing attaches the lid (although it looks like it!) You can take out buttons separately like I said.

[AlBags]

http://www.bathroomli...60-filling-valve.html

[filibuster]

Thank you once again, Albags. I'll show your answers to my husband when I see him (man 'flu).

If you need any help with threading a needle, I'm your woman.