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Thank you QUENTIN-CRISP, BIBBLEBUB, ANOTHER-VIEW, HUGHES 66 and MIGHTYZ.
The programme was called Security Antvirus.
I went on to the site you guys mentioned and by mistake clicked on another 'one' called Stopzilla..
Both of ' them '- and that description is mild - took over the computer and every time I opened a page they took over the page and would not f.. I mean go away.
Went to the local shop who ' solved ' the problem but I CANNOT download any antivirus programmes, I CAN get into sites using passwords and user names including AOL and YAHOO email but, I CANNOT get into my emails, I CANNOT move around sites I have opened and i CANNOT sign out of sites.
It seems that anything to do with downloading or uploading or putting info into a site anything which involves the internet is blocked.
I am using my local library computer as the shop has now had my computer 3 times and hopefully today they will be able to solve the problem.
Any help would be appreciated.