ChatterBank2 mins ago
Firefox problem
8 Answers
I have been using Firefox for some time as I prefer it to IE but for the past 2 days it keeps crashing. It started when I tried to log in to Facebook but has become almost impossible to use now with constant crashes.
I restored my computer to the day before this started but I just cannot log on to sites or switch tabs without it crashing. My favourites are all stored here and I am fed up sending crash reports. Can anyone help?!?
I restored my computer to the day before this started but I just cannot log on to sites or switch tabs without it crashing. My favourites are all stored here and I am fed up sending crash reports. Can anyone help?!?
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.One possible course of action is:
Use IE (since you can't get FF to do it) to download MozBackup http://www.mozbackup.org/ and use that to create a backup of your Firefox settings.
Then, just to be absolutely sure, uninstall Firefox followed by downloading (again using IE) and re-installing it, .
FInally use MozBackup to restore your settings.
This should work but might not be the most elegant or simplest way of fixing things,
Use IE (since you can't get FF to do it) to download MozBackup http://www.mozbackup.org/ and use that to create a backup of your Firefox settings.
Then, just to be absolutely sure, uninstall Firefox followed by downloading (again using IE) and re-installing it, .
FInally use MozBackup to restore your settings.
This should work but might not be the most elegant or simplest way of fixing things,
You shouldn't need to back anything up anyway. If you reinstall Firefox, without uninstalling it first, you should find that your problems are fixed and all of your bookmarks and settings are preserved.
Even if you uninstall Firefox first it doesn't delete your profile (unless you do so manually after uninstalling) so a fresh installation should still pick up most of your old settings.
Chris
Even if you uninstall Firefox first it doesn't delete your profile (unless you do so manually after uninstalling) so a fresh installation should still pick up most of your old settings.
Chris