pay pal asking for 8 digit account number but mine is 9 digits?

[spudo]

when im adding a bank account to my pay pal account it asks for a account number (8digits) but on my documents it is 9 digits...what do i do to add an account?

[factor-fiction]

Bank accounts are always 8 digits in my experience.
Is it an A&L account- they have a slightly different system I recall .

[spudo]

yes its allicance and leicester...i have sent them an email but wont get an awnser for atleast 24 hours so asked on here.

[Kakuro1]

If you sort code is something like 72-50-00 on your cheques, for payments to and from your account the first digit of the account number becomes the last on the sort code, ie 23456789 with 72-50-00 becomes 3456789 with 72-50-02.

[Kakuro1]

Sorry, that was a slightly wrong example - 223456789 with 72-50-00 sort code becomes 23456789 with 72-50-02 sort code.

[factor-fiction]

I thought it must be A&L. When you opened the account they would have sent you a useful booklet which tells you things like how to make online payments and it explains about adding a digit from your sort code to your 7 digit number. I'm not sure why they can't make it easier for customers by telling you the 8 digit number

[ABerrant]

As per above here is the A&L website explanation...

http://tinyurl.com/A-L-8-digit

[bushbaby_de]

My A&L cheque book tells me how to quote my sort code and account number to third parties - pretty sure you just drop the first number