ebay help please

[looobylooo]

hi can anyone offer any help please..

if an ebayer publicly displays your question you asked them about an item they are selling, is there anyway it can be removed please or edited?

i sent her a message just asking if she could send me another different angled photo of the item i was interested in, therefore quoting my personal email address so she could send one to me.
i thought the message would be private, just between the two of us, but it is now displayed.

now i dont mind the question being there, but what i do mind is my email address being there.
so is there anyway she can remove the question or just delete the address from it please?

thank you! :o)

[cherrychapstick]

just going to have a look for you looby ,not sure myself

[looobylooo]

cheers cherry! hope you find something,
the lady said she doesnt know how to remove it either .. tut .. lol ...
so i said i would try and find out ...

[cherrychapstick]

Hi Looby ,

got to here and put your details in https://cschatlb-na.c...m/chat.asp?profile=51

before you do it get the item number of the item and hopefully they will be able to help ,it is live help x good luck

[looobylooo]

hiya cherry, hiya eddie,
well thanks both for your helps .... i went to the live chat thingymajig you suggested cherry and yes you were right eddie, the message cant be removed or edited.
the only way around it is for the seller to relist the item! .... grrr lol .. and shes not going to be wanting to flippin do that is she now?!

[boxtops]

Hi loobyloo - I buy and sell on eBay and know what you mean. No, once the seller has posted the question & reply it can't be removed, the site is very clear about that. It's a shame that you gave your personal email address as unfortunately you could have got round it another way - you could have asked her to amend her listing and post up another photo (which would admittedly cost her another 12p to post on the sale but could have been worth it if you'd bought it). The other option would have been to email her and ask her NOT to post the reply - I do that sometimes if I think the reply won't be helpful to sales but generally I always post reponses, so you have to ask for it NOT to be done. However, if it doesn't sell and the seller relists it, any attached answers and questions don't carry forward to the new listing. I'm afraid that it's a lesson learned - hopefully you will have no problems, I wouldn't want my private email on worldwide display either! Does the listing finish soon?

[looobylooo]

hi boxy,
thanks for replying,
i asked her to send me a pic because i didnt want her spending out again posting another up! - all of 12p .. tut.. lol.
well, fingers crossed all is ok, so far anyway, with my addy showing up for the world and his uncle to blummin see!
i will know next time if i ever send anyone a message thats for sure! lol
well, the listing ends in 4 days and 12 hours time - so roll on thursday eh!