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splodge24 | 21:29 Mon 15th Aug 2005 | Technology
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HELP! I've lost my installation cd for bt broadband and i want to install it on another computer in my house. Do i need the cd or is there anything i can download?

If so where can i get the cd from?

Please help!

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if your on XP, you should be able to search for new hardware in the control panel, and that should find your broadband modem, if it is connected. then xp should install it automaticaly, and if it doesnt, look on a filesharing program like limewire, for an install package :)
Check the 'Support' pages of your ISP's website. You should be able to download the software from there, or if not, at least request a new disc.
Doesn't the CD also tell the modem where to access the ISP and which ports etc to use.  I would assume that, yes, XP will install the modem drivers but not the ISP access software.....I could be wrong.

Tim - this was indeed the case with dial-up, but is not generally a problem with Broadband, because your Broadband "modem" does not dial your ISP.  When your modem connects to the exchange, it sends your logon details (name and password) to a device at the exchange called a DSLAM, and from there to a RADIUS server, which determines who your ISP is.  You will notice that broadband accounts always have logon names which look like eMail addresses - the part of the name after the '@' tells the system who your ISP is, which RADIUS server should authenticate you, and who should allocate an IP address to you.

If for example, you have a BT account, and were to put my Force9 username and password into your modem configuration, you would not need to make any other changes - you would still get internet access, however it would be Force9 supplying it rather than BT.

(You may however, run into problems with using your eMail, but this is because many ISP's insist on you being authenticated by them before they will allow you to access their mail servers, even though programs like Outlook allow you to have multiple eMail addresses.)

Thanks badams that's certainly clarifed it for me, cheers.
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cheers guys, lots of help. its all up n running now! thanks loads!

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