Easy Jet?

[tamirra]

Hi, we are thinking of using Easy Jet this year to fly to Paphos, has anyone had any bad experiences with them? Thanks

[boxtops]

No. They're a budget airline, they have a very quick turnround at airports so often run out of bacon or coffee, but you're only on board for a couple of hours. We fly with them regularly. Don't bother with priority boarding, if you have to use a bus to get out to the plane you don't get boarded any faster than anyone else. We're quite happy with them.

[Buenchico]

665 reviews here:
http://www.airlinequality.com/Forum/easy.htm

Chris

[Dodger666]

You need to watch a few episodes of the TV series Airline.

[tamirra]

I have but there must be good reports too.

[dzug2]

Every airline has its share of customers who think they have had a bad experience. If you are going to base your decision on the question 'has anyone had any bad experiences with them?' having the answer 'yes' then you are never going to fly anywhere.

My own impression of Easyjet is they are better than most budget airlines.

Paphos airport is the pits though.....

[AlBags]

With Easyjet, you will get there .....
eventually.

[LoftyLottie]

I have always found that absolutely OK. The TV series airline paints a picture that is simply untrue. You just see the worst scenarios - it makes for good viewing.

[Andyvon]

Hi tamirra,

My wife and I have travelled with easyJet many times over the last few years. We were apprehensive at first after hearing the horror stories but we changed our minds completely. We have never had any problems with bookings, check-in, boarding or treatment by staff. Of course, you might get more personal attention and better overall treatment from the non-budget carriers, but then you will pay many times the easyJet price. When you study the complaints of passengers who do find something to moan about you realise they fall ino two main groups. The passengers are either at fault for some issue such as arriving late or being over the baggage allowance and they want the airline to change the rules just for them, or they are expecting to receive the same 5-star treatment as a passenger paying to travel First Class with BA or Emirates. I've always used the analogy that you can't buy a 10 year-old Ford for £500 and then complain to the company that it doesn't drive like a new Jaguar! It seems some people do though when they book easyJet and then expect the red carpet!

I shouldn't worry about the Airline programme. I was brought up with the airlines as my father was a flight engineer and all airlines get their share of those people and incidents you see on TV. They are very rare and the TV cherry pick the one or two such incidents a day or a week. Almost all passengers leave on time and have completely uneventful journeys.

If you check-in early, don't exceed your weight allowance, are patient and generally stick to the airline's reasonable rules then you should have a trouble-free trip. Considering the low cost of the seat compared to other airlines, easyJet are excellent value for money. Unlike Ryanair and a few others, easyJet have just about got it right and I would recommend them to anyone.

[BenDToy]

I agee with everything that Andyvon posts. I travel regularly (at least once a month)with EasyJet as well as many other airlines and I would heartily recommend them. They do exactly what they claim, and their prices are very good if you book well in advance. Follow the rules and you will be fine.

[bushbaby_de]

We just came back from Paphos and the Easyjet queue was horrendous - it was snaking backwards and forwards throughout the airport, out the doors and down the concourse. BA also fly to Paphos and it wasn't a lot more than Easyjet - and there was no queue whatsoever. CyrpusAir are also very reasonable.

[jno]

I've flown with them twice this year and had no trouble ata ll.