I won !!

[fbg40]

Don't know if anybody is interested, but I have recently won a battle with Currys over a faulty TV set I bought. Cutting a long tale short, I bought a 22" TV/DVD combi, which from the start was faulty. Returned it to the store where I was told " you don't what you are doing, there is nothing wrong with the set". Wrote to MD and spoke to consumer direct (brilliant people) was asked to take the set back and they would have it checked by their "Tech Guys". (This request took 6 weeks to materialise). Two more weeks later I received a call from MD's office to say the Tech Guys had written the set off as there were "innumerable faults". Got a letter from Tech Guys to take into the store to get a refund, so went in and "waved it under their noses" and got a full refund. Moral is, Nil Desperandum Carborundum - don't let the B+/*$"£s grind you down.
FBG40

[oscarina]

Well done Esther Rantzen would be proud of you!

[poodicat]

Get in there fbg

[OrcadianOil]

So many people in this country would have been afraid to stand up for themselves like that. We're reckoned to be the most reluctant complainers of all.

[trionam]

fair play to you for sticking with it. I think a lot of the time these places make it so hard for you that most people just dont persist with it.I had issue with currys too I had my samsung tv just over a year and the picture went when I rang currys was told its out of warranty Id have to pay for it to be repaired little did she know I had been on to a consumer affairs expert (in ireland a little different) so I knew that was irrelevant she passed me of to samsung call centre who tried the same thing but I was having none of it tv was collected and a new screen fitted free of charge!feels good doesnt it!!

[fbg40]

Trionam
Yes it does feel good !!
FBG40