Sky viewing card

[lettertrask]

On certain programmes on sky i keep getting the message insert your sky viewing card, (when it is already in situ)and my region is wrong i am in the midlands but i get London as the default any ideas on how to remedy this or do i need to phone Sky?

[factor-fiction]

I doubt you'll get many answers in Body& Soul.
Maybe try TV, Technology or How it works.

[AlBags]

Have you moved with the box .. or is the box a replacement?
Phone sky .. card or account problem.