My question (yesterday (unanswered¬_) we think the cause is Flash Player which has disappeared. We have uninstalled it as on th e poh it didn't show a size in the right hand column. However it won't now reinstall. ANy ideas?
Did you use the special uninstall tool from the Adobe website?
http://kb2.adobe.com/cps/141/tn_14157.html Make sure you have closed all applications before running this. Restart your computer after running the tool then reinstall Flash.
... in fact I've just managed to duplicate your problem in IE, as follows:
Click Tools/Internet Options
Select the Security tab
Click Custom Level
Scroll down to the "Scripting" section
In the subsection "Active Scripting", selecting Disable will prevent the AB question entry from working correctly, whereas selecting Enable will allow it to work.