Airline

[hopalong]

Everyweek on Airline there are people complaining about Easyjet.  not a very good PR for the company so why then does  Easyjet allow their company to be slaughtered. 

[ermintrude35]

..apparently, there's no such thing as bad publicity...

[mattfox]

Also, have you noticed that most of the complaints are not really "valid" as it's the customers own fault? For example, people turn up late or stay in the bar and don't hear their flight being called ... and then they have the audacity to demand to get on a flight! This is a plane, not the number 18 bus!!!!!!!. And you see them try to bring animals on board when they have a no animal policy. And the people who get drunk - of course the staff have a responsibility to protect their other passengers and when a person who is under the influence of alcohol and refused that flight, they get angry - better they get angry in the airport than on the plane!!!

These are only a few examples - of course, sometimes the plane is delayed but if it's a fault, wouldn't you rather the plane be fixed than fly with a wheel hanging off?!?! Of course, they're not a perfect company but it always seems like the staff do their utmost best to provide a good service :)

[netibiza]

I've just flown back to Spain via easyjet and have to say it was brilliant.  The first plane was damaged so we had to wait half and hour and then we got on a BRAND NEW PLANE.  The staff were super, ignored my very heavy handluggage and helped me to lift it.