thomson cruise on thomson dream

[mybutty]

i have booked a cruise on this ship for next month. a friend told me today that it was on watchdog last night and it was awfull. have any of you been on this ship?. this will be my first cruise and i was so looking forward to it. now i'm not so sure!,

[redcrx]

http://www.bbc.co.uk/blogs/watchdog/

it didnt look nice, but not sure how many people were effected

[LoftyLottie]

Oh dear. It did really took awful. It had been advertised as if it were a new ship, but its over 20 years old. They have tarted it up a bit but not refurbished it. The loos were leaking and the air conditioning had broken down and the mattresses were dirty. It really looked awful.

However, the good thing is, perhaps that programme has done some good and they may have spruced it up before you go.

I do hope so.

[redcrx]

http://www.cruisecrit...ction=ship&ShipID=605

[redcrx]

i think they said that it was going into dry dock next month for some work but didnt say what, sorry i was only half watching the TV.

you may be able to find the whole show on bbc's Iplayer

[Sqad]

If it is your first cruise......you will love it.
If you have cruised before........you will think it is the "pits"

[mybutty]

thank you all very much for your input. will be flying to palma on the 19 october returning to harwich on 27 october. i'll be keping my fingers crossed,

[jno]

here it is on iPlayer

http://www.bbc.co.uk/.../Watchdog_23_09_2010/

[Andyvon]

Oh dear mybutty. It really didn't look good and it certainly doesn't look good for Thomsons. It seems apparent that Thomsons are trying to squeeze as much as possible out of the ship for the least outlay, which surprises me about them.

I would be inclined to go into your local Thomson agent and express very real concerns about the standard of the ship. It seems the ship is going into dry dock soon but that's only for essential and legal maintenance and not to be refurbished. It may well be that the toilets and air conditioning will still be giving problems in the near future and the mattresses looked disgusting. You expect and deserve a certain standard of comfort and cleanliness for your money and you expect to enjoy your cruise. Be adamant that you want guarantees from Thomsons or even consider tranferring to another holiday - at their expense of course! Surely ABTA would cover problems like this.

I hope you get it sorted and enjoy your holiday.

[Andyvon]

Thanks for the link of course jno. I watched the whole of Watchdog.

[Mamyalynne]

Gosh wish you well with this, does not sound good.