facebook security help please

[looobylooo]

evening all,
im not able to sign into my facebook account. it was ok earlier, but not now.
tonight i received an email saying 'they have detected suspicious activity and have temporarily suspended my account as a security precaution.
I can regain control of my account by logging into FB and following the on-screen instructions'.
i did this, and the option was to supply a phone number to request a code to be sent to me.
i supplied a phone number, but no return automated phone call or automated text was received.
i tried to request it again, but a response message came up saying theyve tried a number of times but theyve failed.
whats going on please?
is all this legitimate, or have i been had?!

thank you :o/

[TTG]

Can you sign in if you go directly to www.facebook.com? Never click on any links in emails even if they appear to be from a facebook friend.

[VHG]

Have you looked on the Facebook help?

I found this on the facebook site:

Why is Facebook asking me to confirm my identity by providing my phone number?

This is a security measure to help ensure that Facebook remains a community of people using their real identities to connect and share. If you ever lose your password, you’ll also be able to use your mobile number to access your account.

To access your Facebook account, just follow the on-site instructions to add your mobile phone number. If you are having issues or are unable to complete the confirmation process, you can report the problem here.

[boxtops]

Are you sure that the email you received was legitimate? Did you log in at FB, or via a link in the email?
I would be worried about logging into any link supplied in an email, Scammers often use links in emails to get your private details - I do hope you haven't been had.

I get similar emails often pretending to come from my bank, and "log in here to get it sorted" - I wouldn't ever assume that they are from who they say they are, they go straight in the bin.
Try going back to FB and use a Contact us facility to get in touch with them to explain what's happened?

[looobylooo]

hi ttg, boxy and vhg,

thank you for your replies.
sorry its taken me so long to get back to you, but shortly after submitting my question last night, i lost my internet connection, and have only just got back on again.

right, yes, i was trying to sign in on the actual log in page, not a link from the email.
and that is when the message comes up asking for verification etc - the same notes vhg copied into his reply for me.

last night i entered my phone number several times as i wasnt sure whether i should be omitting the 0 at the start of my number or not, so i entered both.
but no response call or text was received,
and now i cant go any further as it says the already attempted texts have failed.

the FB account that im having these problems with is a 2nd FB account. (my 1st account is fine)
it was opened just the other day, using a nick name and a diff email address, as i wanted to remain annonymous and not use my personal FB account, because i was thinking of using it to possibly sell a few bits and bobs via the FB 'local selling site' where people put ads up if theyve got something to sell or would like etc.

i just tried again tonight incase it had sorted itself out since ive been offline, but no, the account is still suspended, and its still saying the txt attempts have failed.
so im still no further forward.

any more suggestions/help please? :o/

thank you :o) xx

[looobylooo]

(i know noone will be interested, so please just ignore. but all is sorted now. all up and running again. just wanted to post this, to save anyone their time if they were offering a suggestion. thanks)