....thwarted....

[Purple_Popple]

Yup, Im feeling very thwarted. Can I claim my money back from a main car dealer for charging me for fitting unecessary parts that did not need fitting ? In the end I told them what needed doing (after my own research) which solved the problem ! I feel totally despondent now and feel conned good n proper, also are they legally obliged to provide paperwork for ALL parts fitted (albeit some FOC as i created a scene)....I have reported them to Trading Standards.

[bednobs]

what does foc mean?

[Purple_Popple]

'Free of Charge'...good will gesture type ...

[boxtops]

Free of Charge, I guess, bednobs....

[Purple_Popple]

They fitted a total of 3 parts, 4 diagnostic tests and £450 later....until all it needed was a new battery....

[jaydah]

If you paid by credit card or cheque you can cancel payment & let them take you to court, fight it out there.

[Purple_Popple]

Is it too late to cancel a credit card payment to them - the last part fitted and charged for was 2 weeks ago.....the battery they fitted FOC...