Flowers by post

[DSJ]

I received flowers by post yesterday from an elderly friend in Gloucestershire. They had been posted the previous day in the Channel Islands.

The packaging was first class but the flowers inside were rubbish, not worth half the price that my friend had paid. I put the bunch in water with the solution provided to make them last longer. Some of them were already wilting and others had broken stems. They're even sadder today and will certainly not last much longer. The vase is in a corner of the kitchen where (hopefully) nobody will see them. I looked on the company's website and saw the arrangement pictured there and the cost paid. I could have purchased five or six nice arrangements from my local Tesco for the total price paid.

I e-mailed the company to complain on behalf of the sender. What do I do now? Should I tell my friend when I next write or keep quiet? I don't want her to waste her money on this sort of gift to me or anyone else in the future. She was definitely conned.

[4getmenot]

I would just thank her, you have complained to the website so at least they know but at end of day it wasnt your money and its the thought that counts x

[boxtops]

You've done the right thing by complaining. I ordered a mail order Christmas plant for my MIL a couple of years ago, which was collapsed on arrival. They replaced it straight away. Sounds like your flowers may have been out in the far-too-cold at the airport!

[boxtops]

^^I wouldn't say it's a con at all if it's a reputable company like Flying Flowers - just that everything's been held up due to the snow....

[DSJ]

Thanks for your replies. The box actually reached me within 24 hours from the date it was posted.