ChatterBank1 min ago
Problems with my Notebook, any help please...
I am on Windows XP and when I go onto Internet explored it says:
Internet explored cannot display website.
When clicking on 'diagnose connection problem' it says
"windows did not connect a problem with your Internet connection over http and https but was not able to make a successful connection over FTP. The most likely cause of this problems that a firewall client running on your machine is blocking the necessary FTP ports.
If you are trying to use FTP, please contact the manufacturer of your personal computer for assistance"
I only have windows firewall active/ have also tried with it off and no difference.
Don't know what FTP is?
Can get only 2 sites up like Face-book and sometimes Skype but nothing else.
Internet explored cannot display website.
When clicking on 'diagnose connection problem' it says
"windows did not connect a problem with your Internet connection over http and https but was not able to make a successful connection over FTP. The most likely cause of this problems that a firewall client running on your machine is blocking the necessary FTP ports.
If you are trying to use FTP, please contact the manufacturer of your personal computer for assistance"
I only have windows firewall active/ have also tried with it off and no difference.
Don't know what FTP is?
Can get only 2 sites up like Face-book and sometimes Skype but nothing else.
Answers
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The information that makes up a website display on your screen arrives using the "HyperText Transfer Protocol", which is why the address of this website, at the top of your screen, starts with 'http'. Secures websites (such as those for online banking) will use 'https'.
FTP is 'File Transfer Protocol'. It's the way that files can be transferred between remote computers without even using a web browser (such as Internet Explorer). It's probably most commonly used for uploading websites from people's home computers to the servers where they'll be hosted. It can also be use for downloading files to a home PC. The more recent versions of Internet Explorer can handle 'FTP' (rather than having to use a separate program, as used to be the case) but a failure of the FTP function within Internet Explorer shouldn't stop you using HTTP for normal website access.
If you're determined to stick with Internet Explorer (which is widely despised by many of the 'regulars' here in AB's Technology section) I can only suggest either ensuring that you've got the very latest version
http://www.microsoft....explorer/default.aspx
or running System Restore to take your computer's registry back to a date before the problem arose. (That's done from Start > Programs > Accessories > System Tools > System Restore).
However, as I've indicated above, most people around here use an alternative browser anyway, with Firefox being the most popular:
http://www.mozilla-europe.org/en/firefox/
Chris
The information that makes up a website display on your screen arrives using the "HyperText Transfer Protocol", which is why the address of this website, at the top of your screen, starts with 'http'. Secures websites (such as those for online banking) will use 'https'.
FTP is 'File Transfer Protocol'. It's the way that files can be transferred between remote computers without even using a web browser (such as Internet Explorer). It's probably most commonly used for uploading websites from people's home computers to the servers where they'll be hosted. It can also be use for downloading files to a home PC. The more recent versions of Internet Explorer can handle 'FTP' (rather than having to use a separate program, as used to be the case) but a failure of the FTP function within Internet Explorer shouldn't stop you using HTTP for normal website access.
If you're determined to stick with Internet Explorer (which is widely despised by many of the 'regulars' here in AB's Technology section) I can only suggest either ensuring that you've got the very latest version
http://www.microsoft....explorer/default.aspx
or running System Restore to take your computer's registry back to a date before the problem arose. (That's done from Start > Programs > Accessories > System Tools > System Restore).
However, as I've indicated above, most people around here use an alternative browser anyway, with Firefox being the most popular:
http://www.mozilla-europe.org/en/firefox/
Chris
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