Unfortunately in any case in this country this is a standard practice.
As an example I can put my case:
Me and my partner were accused of excessive noise by our neighbours and were subjects to ASBO. Number of POLICE visits proved nothing. Each visit I had been given a case number and off course nothing to report or act upon. The council still insisted and send "spy's" at various time of the day to supposedly catch us out but no evidence of any kind was ever available. Finally the council installed a recording device next door without our knowledge and one day we were summoned to the housing office to be interviewed. The way we were handled it was like we are some kind of criminals however facts were far different from what my neighbours have painted and when the offices went out to examine the recording, our noise level was 2 db higher then the noise my elderly neighbours make on daily bases.
Did we ever got any apologies? Yeah right. It was only my good will not to prosecute for deformation that I do regret now since we no longer live in that house but the abuse keeps coming.