ChatterBank3 mins ago
can you get a call centre job if you are on a debt management plan as i have been trying and dont seem to be sucessful what does your credit rating have to do with it anyway
16 Answers
as i have applied for various call centre jobs and cant get one at all so does credit rating have to do with it ?
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I can confirm what Redhelen says. When a certain company withdrew its contract from the call centre I worked for, everyone was offered redeployment on other 'campaigns' which our company ran. One of them was a credit card company and those who failed a credit check were not allowed to be redeployed there. Although at the bottom of the food chain, operators do have access to people's accounts and there is scope for maladministration, not that it would go undetected for very long.
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the advice financial call centres give is heavily regulated by the fsa rather than dictated by the employer. In effect, since the mis-selling fiascoes, no real advice is given unless the operator is trained and qualified to a high level.
I'm not sure it's ethical, legal or sensible but some employers might use personal debt as a measure of reliability ie if they have found it to correlate with 'bad workers' in the past.
I think we need more info. Has this definitely been used as a deciding factor and what was the explanation given for its relevence. If there is such an explanation then you would need to provide contrary evidence about yourself to overcome the employer's prejudice.
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I'm not sure it's ethical, legal or sensible but some employers might use personal debt as a measure of reliability ie if they have found it to correlate with 'bad workers' in the past.
I think we need more info. Has this definitely been used as a deciding factor and what was the explanation given for its relevence. If there is such an explanation then you would need to provide contrary evidence about yourself to overcome the employer's prejudice.
.
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