Crosswords1 min ago
My Travel Airlines
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My wife and I went to the Dominican Republic a few years ago but when we got on the plane on the way back home the plane was boiling as the air conditioning wasn't working, when I spoke to the stewardess she said the air conditioning would come back on when the engines were started. When the engines were started the lights and monitors went off but came back on shortly aferwards, when they came to lock the doors, one of them wouldn't lock so they had to get a mechanic on board to fix it. When we were an hour into the flight there was an almighty bang and a flash from the right hand wing, the cabin crew ran downstairs to the toilet area and were feeling the walls. The plane flew for a further 6 hours and the pilot came onto the intercom as we were approaching Ireland to say we were being diverted to Manchester but they would have a plane standing by to transfer onto and we would continue on to Glasgow. There are other things which occured but to cut a long story short, I contacted the airline and also Thomas Cook about this but they have failed to do anything and it is now too long ago to take them to court. I have contacted the newspapers and other media to try to find anybody who was on the plane so that I can get them to contact me to see if they received any compensation from the airline or travel agent but nobody has been willing to help me, so I wondered whether anybody could advise me how to set up a page to ask for any of the passengers. Any help would be appreciated, Thanks in advance
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You could try it but I don`t think you will get anywhere at all. The aircraft was hot because the air conditioning doesn`t work without engine run. When the engines were turned on the lights and monitors would have halted which is completely normal. The doors could well have been locked but there are sensors in the doors that tell whether the doors are locked and they can be faulty. The bang probably wasn`t from the wing but from an engine that had a surge. Not an emergency but something you wouldn`t want to fly with for any length of time. The contract between you, the passenger, and the airline is for them to get you to your destination which they did.
I did try for compensation, when it happened but my letters were ignored, people on A.B. are asking why I want compensation so I will go further into the details of what happened. When we were passing over Ireland en-route to Glasgow, the Pilot said we would be going to Manchester and the plane would be waiting to transfer us. I asked one of the cabin crew why we were going to Manchester when we were so close to Glasgow and she said that they had a problem with an engine and if they were to land in Glasgow the plane wouldn't be allowed to take off again, I would like to point out that this is the engine which had banged and there was a flash from it 6 hours previously, if the pi,lot was so concerned I could not understand why he hadn't returned to the Dominican as we were only an hour into the flight, yet he flew for a further 6 hours before deciding that he was concerned about it. We were told that there would be a plane waiting for us when we landed and we would be transferred onto it and go straight off to Glasgow but when we landed and we were parked next to the plane, we had to sit on it for 3 hours whilst they were waiting for a replacement crew to take us through to Glasgow, and it was only when they arrived that we were transferred onto the other plane so we arrived back in Glasgow over 5 hours after we were meant to arrive, so I had to phone to tell my boss that he would need to get 2 drivers to do the school runs that afternoon as we wouldn't make it in, as I had told him that we would do the run when we got back. I hope that this explains to bedknobs, it was nothing to do with the air conditioning
I really don't understand why you are trying to raise this after several years. If it had been me and I had lost income or similar because the plane was delayed, I would have written to the airline immediately outlining my losses and asking that compensation be considered. It doesnt matter the circumstances of the delay, you can't leave it "a few years" before you try to get restitution. However - it looks like they did their best to get you home safely, and they did - so what are you looking for compensation for? I'd be just glad to be alive, not damaged in a plane crash (and this is not a flippant comment). I don't think you have anything to claim compensation for, and certainly not several years later if you didn't do anything about it immediately. Airlines don't ignore letters if they are sent to the correct place and if you sent them recorded delivery.
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