Outlook help still needed!

[CheekyChops]

See previous post:

http://www.theanswerbank.co.uk/Technology/Ques tion599896.html

Basically I have an email stuck in my outbox that wont' send and I can't delete it. It also seems to be stopping me from sending anything else as it tries to send that one first and fails.

As I say, it won't let me delete it.
It won't let me move it to another folder
I have searched for outlook.pst and just .pst and no files are found.

Help! I am using MS Outlook.

Thanx

[CheekyChops]

Have just realised I should have been searching for outbox.pst - done this, still no joy!

[Buenchico]

Double click on any folder (e.g. 'My Documents') to open Windows Explorer.

Go to Tools > Folder Options.

Click 'View'.

Click to place a dot in the 'radio button' alongside 'Show Hidden Files and Folders'.

Click 'Apply'.

Click 'OK'

Repeat your search. (To find all files ending in pst you need to search for *.pst, not just pst).

Then proceed as my previous post.

Chris

[rojash]

Or,
Open OE,
Click Tools/Options
On the General tab uncheck "Send and receive at startup"
Click OK
Close OE
Open it again.
Go to your outbox and delete the e-mail

[scaniavabis]

But isn't the question about Outlook, not OE or am I missing something?

[scaniavabis]

If cancelling the send and receive and then deleting from outbox doesn't work it must be because your cancel instruction isn't working. it will not let you delete an email that has started to send. You will need to find another method for cancelling the "send and receive"

As rojash said more or less but in Outlook, Tools, options, mail setup, and uncheck the box for "send and receive immediately when connected"

It's also possible that it won't send if you created the email in Outlook with one account but are trying to send it with another. On your Send and Receive button at the top, click the down arrow next to it, send and receive settings, and disable temporarily the scheduled Send/Receive.

Don't forget to undo all this after you've managed to delete the email from the outbox.

For Chris' info, on my Vista Home Premium, if you search for .pst files with hidden folders showing you don't get the results you would expect. Ythe only one it finds on my syste is the Outlook.pst which you can only open with outlook. You cannot seperately view the pst files with Outlook closed. Least ways, i haven't found a way to do it.

Good luck Cheeky, you'll get there in the end!

[CheekyChops]

Have sorted it finally!

Opened outlook, clicked file, checked 'Work Offline' and then it allowed me to delete the offending mail.

Easy when you know how!

Thanks guys x