Epson Stylus Photo RX420

[pad444]

I have the above printer- its only about 9 months old -  and unfortunately it hasnt been used for about 6 months. All the ink cartridges were empty, so I have replaced them all with brand new ones. The empty ink light isnt showing now, but it wont print a thing. The test print even comes out blank. I have run the head cleaning programme about 5 times and still nothing. It says in the instructions to leave it over night. Will this resolve the problem? Has anyone got any ideas to get it printing again if it doesnt correct itself over night? ( A lot of detail is needed cos I dont really know what I'm doing!!!) Thanks very much for any assistance.

[wideboy]

Always a difficult one this because the Epsons usually have the printhead built into the printer not the cartridge (like HP etc). There are cleaning cartridges around but maybe the RX420 is too new. Touchstone (www.printcartridge.net) do some but I can't find the RX420. However, they do have a flushing kit:-

JR Inkjet Flush 60ml
JR Inkjet Flush is a cleaning solution for print heads. Can be used on cartridges with integral print heads or print heads located in the printer. Contains instructions, no tools


Price:  �1.99Including VAT at 17.5%

[qapmoc]

Hi pad444, this is usually due to dried ink on the jet faces,  if all else fails try this :- get the head to the centre of the printer where you can access it and then power off (take the plug out not switch off),  take some wet cotton wool and find some way to hold it against the jets which is basically somewhere on the bottom surface of the head assembly, leave it overnight keep it wet. Next day do head cleaning etc...  this sometimes works but even then you might have one or two blocked jets which will give blank streaks in the printing.  

PS don't let water fall anywhere it should not be inside the printer!!

[joko]

may be a daft suggestion, but double check you took the little piece of plastic film off the ink cartridge before you inserted it - i did that once...

[qapmoc]

Hi joko,  DUHHHH good idea, I tend to assume things like that are already checked out.

[wideboy]

Found a good site:

http://www.sasscomputersupplies.com/acatalog/Epson_Stylus_Photo_RX_420_425.html

Full set for �10

2 sets for �15