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Boo, I bought a heated car seat cushion for my daughter as she was having back pr obs, the price was right at £20 + sent for the thing, came 6 weeks later tried it not working, so I sent it back 2ND class, as said I asked & asked for a refund from this person the excuses I had was unreal, in all I sent 20 Emails to get a refund & I kept getting, we want your Id, postcode, Id, EBay Id, Pay pal Id, in the end I got pizzed off with this person so yesterday I reported the seller to EBay + Pay pal, I told the seller to pizz off & do not contacted me again & correspond with Pay Pal, this is the first time in all the years I have been on that site that I have had problems. so be aware, do not bye his crp.