Computer Running Slow

[TonyV]

Have a MSI CR610 series (model No MS - 184) running windows 7 & Norton security. During a recent Windows 7 service pack 1 install, machine was accidently turned off - DOH!!! M/c seems to have sorted it self out, but is noticably slower and unresponsive.

What to next restore to before service pack was installed, run a defrag or something else.

TIA

Tony

[rojash]

First thing I would do is check that SP1 actually installed:
Start
Right-click Computer
Select Properties
Check the Windows Edition Section.

If it's installed, uninstall it: http://windows.micros.../uninstallwindows7sp1

Uninstall Norton
Go to Windows Update and get SP1
After SP1 is installed, re-install Norton

[TonyV]

Thanks for advice rojash - could not find Windows Edition Section in Properties, checking Viewing update history showed that SP1 installation failed, but is available to be installed - so will have another go at installation later on with Noton unistalled.
Will let you know how it goes.

Tony

[galeck1947]

Before you install SP1 make sure you run troubleshooting and run a repair on your already installed updates which will make the installation easier. I would not use Norton as this is one of the causes why your computer is running slow it is a resource hogger. Use Avast Free Antivirus and you will see a huge improvement in speed.

[ChuckFickens]

Norton is not a resource hogger!

It was a few years ago, your information is out of date.

[rojash]

As Chuck says, there's nowt wrong with the current versions of Norton, otherwise I wouldn't have recommended re-installing it, but a number of AV packages can be problematic when installing SP1, and, as this installation has gone wrong (for other reasons), I figure there is a better chance of rectifying things if any potential conflicts are removed.

[TonyV]

Hi rojash, Chuck and galeck,

Thanks for your advice and help - but need more - lol

Can't get SP1 update to download before installation. Have got as far as 96% download at best today, have tried several times. Norton removed, but get error code 802000010, which is I believe a Windows code for stopping download - is there a windows security to be disabled as well?

It can't be as I'm using a dongle on the middle, (tied up now) of a canal, as F1 qualifying streamed live with no probs.

Galek - your advice about Norton is noted, but when I new more about computers (circa 1985 IBM desktops running DOS with custom software on an ethernet network ) I always looked at last change to system and looked there for fault.

Unfortunatey that all changed with Mr Gates - making an interface that used more computer power than the programme it was running lol - my little rant over.

Anyway any ideas?

Thanks in advance again

Tony

[TonyV]

After mooring up up and trying again - seems to have downloaded and installed ok - was initially worried about service pack. IYO is explorer vers 9 any better than vers 8? Windows says it is important - is it?

[rojash]

"is explorer vers 9 any better than vers 8? "
Don't think so. I let it install as I got fed up with the nagging, but I use Firefox.