I remember a great TV advert featuring a guy and his girlfriend/wife having a conversation in their living room, the guy is distracted by a football match which he is watching on television over his partners shoulder. Bored of the conversation, he tunes out to what his partner is actually saying, to the point that her voice suddenly takes over the commentary of the match. At the end of the advert he tunes back into the original conversation.
This advert will greatly reinforce a message I am soon to deliver to a group of retail managers around active listening.
I have searched in every way I can but I am unable to find the advert. Does anyone recognize the brand in question????
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