Quizzes & Puzzles14 mins ago
Kaspersky
15 Answers
I have Kaspersky anti virus. I think it is a bit rubbish. Recently I inserted a flash drive into my computer that had been to an internet cafe. Kaspersky found a virus. It tried to delete it but then the only option was 'ignore'. delete and disinfect were greyed out. Ever since, the computer is really slow and if i try to run a scan it gets stuck on 23%. It's really annoying.
I was thinking of reinstalling Kaspersky, but would the key still work if i did this?
Any other ideas? Thanks
I was thinking of reinstalling Kaspersky, but would the key still work if i did this?
Any other ideas? Thanks
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.You may have malware / spyware that it turning your anti virus off or disabling it in some way.
Download malwarebytes (free version) and run that.
http://www.malwarebyt...cts/malwarebytes_free
Download malwarebytes (free version) and run that.
http://www.malwarebyt...cts/malwarebytes_free
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Download the free version "Advance Systems Care" do a full scan , it takes a while but well worth it ;
http://www.iobit.com/...cedsystemcareper.html
http://www.iobit.com/...cedsystemcareper.html
Nothing wrong with karpersky.
I'd guess you either have windows XP (so no user account control) or a later version of windows and you've turned UAC off... I'd also guess you have autorun enabled for USB drives.... both of the above would enable any dodgy files on the usb stick to infect the computer easily.
Run a full scan with malwarebytes in safe mode and if that doesn't clear it try creating the karpersky rescue disk from within the kerpersky options and then boot the computer off that and run a scan.
I'd guess you either have windows XP (so no user account control) or a later version of windows and you've turned UAC off... I'd also guess you have autorun enabled for USB drives.... both of the above would enable any dodgy files on the usb stick to infect the computer easily.
Run a full scan with malwarebytes in safe mode and if that doesn't clear it try creating the karpersky rescue disk from within the kerpersky options and then boot the computer off that and run a scan.
Hi ChuckF . I have windows Vista. I don't remember turning owt off. I'll ty this malware bytes then.
Do you know about Karspersky then ChuckF? I got a virus before from a memory card I put in my laptop (windows 7) and every time Kaspersky tried to delete the virus it just came back, until the only option i was given was ignore. The thing was still red until I deleted the log, then it went green. Does this mean the virus has gone or thet Kaspersky is ignoring it? Very worrying if the latter.
Do you know about Karspersky then ChuckF? I got a virus before from a memory card I put in my laptop (windows 7) and every time Kaspersky tried to delete the virus it just came back, until the only option i was given was ignore. The thing was still red until I deleted the log, then it went green. Does this mean the virus has gone or thet Kaspersky is ignoring it? Very worrying if the latter.
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If you've told it to ignore it then that is exactly what it will be doing.
As I said, create the rescue disk from within kerpersky on the computer, then boot the computer from the rescue disk and scan with that.
http://support.kasper.../rescue?qid=193239066
As I said, create the rescue disk from within kerpersky on the computer, then boot the computer from the rescue disk and scan with that.
http://support.kasper.../rescue?qid=193239066