TalkTalk email problems still going on ...........

[Ann]

Hi any other Abers still got no emails if you are with TalkTalk? I rang them at 23.30 last night and they said it was a technical issue all over the country as they were "upgrading our systems" to provide a better service (some hopes! and nice of them to warn us beforehand!!) They promised faithfully all my emails "would be in my In Box" in the morning but just logged on and the fault is still there (asking for user name and password again and again) I can't get through to the technical team so thought I would ask on here if its still ongoing or just mine playing up now ...........GRRRR

[maggiebee]

I'm with TalkTalk Ann and don't seem to have a problem. Sometimes a bit slow but otherwise OK.

[Ann]

I have just phoned again Maggie and there is a voice mail at the beginning of the technical help options telling customers there is an ongoing problem they are still trying to fix - this is right from 3pm yesterday with no emails in or out - I ask You! What a dreadful company, can't leave TalkTalk as I'm tied into a contract and would be too expensive to change providers. I am tearing my hair out as I have so much to do ....

[whiskeryron]

//can't leave TalkTalk as I'm tied into a contract and would be too expensive to change providers//

No it wouldn't, open a free gmail account with Google, get it to import all of your emails & hey presto your fixed. You can still keep your TalkTalk email open but just don't use it in the future,just notify all of your contacts of your change of email.

W Ron.

[Ann]

STILL NO EMAILS - have phoned Talktalk 3 times today - say its a "global problem" and should be fixed "tomorrow" - yeah heard that one yesterday!

[twix123]

Ann, I've had no problems with getting my Talk Talk Emails both using my client access, through Outlook, or via webmail. I just tried again to confirm and all is OK.

[Ann]

Just rang TalkTalk again - GRRR I'm in a real BAD MOOD now - technical help team told me the engineers are still working on it but could be another 24 hours!! (its already been off since 3pm Monday) says it a "global problem???" and that only a few customers haven't had their emails restored - I'm one of the unlucky ones! STORY OF MY LIFE!!