I have 3 STAGE METAL LOFT LADDER,THIS WEEK WHEN I LOWERED IT THE LADDER CAME DOWN ON ONE I HAVE CORRECTD IT BUT NOW THE SPRING PINS COME OUT IF I TRY TO LOWER THE LADDER.
hi i have removed the pins and ladder comes down ok,not sure of make it was installed before i moved here.thank you for your answer sorry for delay in replying to you
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